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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexis Sands

June 13, 2025

5  out of  5
rating by Alexis Sands
"The best!!! Ariel & Brett are amazing!"
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Megan

June 11, 2025

5  out of  5
rating by Megan
"Ariel and Johana both have been great to work with! I loved the ability to text with Johana while working through quote options and then I just stopped by the office to finalize the policy and make payment."
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Mandy Tatum

June 4, 2025

5  out of  5
rating by Mandy Tatum
"Brett was very courteous and knowledgeable. He was very understanding and went above and beyond. If you’re looking for someone who has your best interest at heart, Brett is the agent to see!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Brett provided you with courteous and knowledgeable service. My team strives to go above and beyond for our clients, and it's rewarding to know that Brett made such a positive impact. Your satisfaction is our priority, and we appreciate your trust in my State Farm Agency here in Duncan, SC. We look forward to assisting you again in the future!"
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David Tyndal

June 3, 2025

5  out of  5
rating by David Tyndal
"Went to set down with Ariel to get quotes for our company. Ariel was very thorough and Attentive to our needs which with our company is a bit complicated. Was greeted by name upon arrival. Love the small town vibes . Definitely go see Ariel or Brett just good genuine people."
We responded:
"Thank you so much for your awesome review! I really enjoyed sitting down with you to go over quotes and I'm glad I could be thorough and attentive to your needs. I love that you felt the small-town vibes—we truly value our community! If you ever need anything else or have more questions, don’t hesitate to reach out. Looking forward to working with you again soon."
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Crystal Diaz

June 3, 2025

5  out of  5
rating by Crystal Diaz
"Great place at State Farm!! Johana is so sweet and very helpful!"
We responded:
"Thank you so much for your kind words! I’m so happy to hear that you had a great experience at my office and that Johana was able to help you out. She does a great job! If you need anything else, we're always here to help."
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Jeremy Mullins

June 3, 2025

5  out of  5
rating by Jeremy Mullins
"Brett goes above and beyond for his clients and the whole team is awesome! HIGHLY RECOMMEND!!!"
We responded:
"Wow, thank you so much for the amazing review! I’m thrilled to hear that Brett went above and beyond—he truly is fantastic! Our whole team works hard to provide the best service possible, and it’s great to know you had such a positive experience. Thank you for the five-star review!"
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Mandy Tatum

June 3, 2025

5  out of  5
rating by Mandy Tatum
"The absolute best agent to have on your side! Brett goes above and beyond for his clients and the whole team is awesome! HIGHLY RECOMMEND!!!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Brett and my team were able to provide you with exceptional service. Having the absolute best people on your side is what we strive for, especially when it comes to navigating car insurance options. Your high recommendation means the world to us, and we look forward to assisting you again in the future!"
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Ella Samuel

June 3, 2025

5  out of  5
rating by Ella Samuel
"The staff is always nice and Brett was VERY helpful with starting my claim!"
We responded:
"Thank you for the five star review, Ella! I'm so glad to hear Brett took good care of you during your recent claim. He takes a lot of pride in going above and beyond for our customers. If you need any help in the future, call or stop by anytime!"
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Noemi Cedillo

May 29, 2025

5  out of  5
rating by Noemi Cedillo
"Me en canto la atencion que recibi con la start johana muchas gracias x el personal tan atentos"
We responded:
" ¡Muchísimas gracias por sus amables palabras! Nos alegra saber que tuvo una experiencia positiva con Johana y mi equipo. Brindar un buen servicio al cliente es nuestra máxima prioridad, y es maravilloso saber que cumplimos con sus expectativas. Si necesita algo, ¡siempre estamos aquí para ayudarle!"
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Aimee Smith

May 29, 2025

5  out of  5
rating by Aimee Smith
"Working with Kaylyn was a pleasure. She helped me a lot to switch over my car insurance that will be affordable for me and my family. I highly appreciate and recommend!!"
We responded:
"Thank you for your wonderful review! We’re so glad to hear that working with Kaylyn was a pleasure and that she was able to assist you in switching to an affordable car insurance plan for you and your family. Providing exceptional service is our goal, and your high recommendation means so much to us. We look forward to serving you again in the future!"
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Ricardo Vazquez

May 12, 2025

5  out of  5
rating by Ricardo Vazquez
"Está oficina es increíble, Johana me guió paso a paso para encontrar una cobertura para mi y mi familia, es excelente que también tengan atención al cliente es español! Altamente recomendado!"
We responded:
" ¡Gracias por su fantástica reseña! Nos alegra mucho saber que Johana pudo guiarlo en el proceso de encontrar cobertura para usted y su familia. Nos enorgullece ofrecer atención al cliente en varios idiomas para garantizar que todos se sientan cómodos y apoyados. Su recomendación es muy importante para nosotros y esperamos poder servirle de nuevo en el futuro."
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Tim Mellishpope

May 2, 2025

5  out of  5
rating by Tim Mellishpope
"Thank you for helping me get a good price on my coverage."
We responded:
"Thank you for your kind words, Tim! We're delighted to hear that we were able to help you secure a good price on your coverage. Our team is dedicated to helping you get the best price on your car insurance coverage here in South Carolina. If you need any further assistance in the future, please call or stop by anytime!"
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ANDRES LEGUIZAMON

April 30, 2025

5  out of  5
rating by ANDRES LEGUIZAMON
"Good location"
We responded:
"Thank you for the great review! We’re glad you found our location here in Duncan, South Carolina convenient."
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Sergio Sierra

April 30, 2025

5  out of  5
rating by Sergio Sierra
"Excelente atención"
We responded:
" ¡Gracias por sus comentarios positivos! Nos complace saber que recibió una excelente atención durante su visita. En nuestra oficina de Duncan, nos esforzamos por brindar servicios de seguros de auto de primera calidad, adaptados a sus necesidades en el norte del estado de Carolina del Sur. Su satisfacción es nuestra prioridad y esperamos poder atenderle de nuevo pronto."
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Neyeska Abud

April 30, 2025

5  out of  5
rating by Neyeska Abud
"Extraordinaria atención. La recomiendo ampliamente. Mis expectativas en su totalidad fueron satisfechas. Vale la pena ir y ser atendida con calidad de servicio. Gracias Johanna realmente aprecio todo lo que hiciste por ayudarme…Tu esmero y cordialidad hizo el trabajo más fácil…Gracias…"
We responded:
"¡Gracias por su extraordinaria reseña! Nos complace saber que cumplió plenamente sus expectativas y que recibió un servicio de calidad por parte de Johanna. Mi equipo está comprometido a brindar soluciones excepcionales en seguros de auto a nuestros clientes en Carolina del Sur. Su agradecimiento por la atención y amabilidad de Johanna es muy importante para nosotros. ¡Esperamos poder ayudarle de nuevo en el futuro!"
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Zachary Rosemond

April 30, 2025

5  out of  5
rating by Zachary Rosemond
"State farm is the best"
We responded:
"Hi Zachary! Thank you for the great review. Give us a call if you need anything. "
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Joseph Muñoz

April 28, 2025

5  out of  5
rating by Joseph Muñoz
"Muy chimba"
We responded:
"Thank you for the five star review! Your feedback means a lot."
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Roberto Suarez

April 25, 2025

5  out of  5
rating by Roberto Suarez
"Agent Johana helped me set up my policy. Her service was excellent, probably one of the most professional services I have ever gotten. Thank you."
We responded:
"I am so glad to hear about your excellent experience with Johana! Thank you for taking the time to share your feedback. Providing professional service while helping you set up your car insurance policy is our top priority. I truly appreciate your kind words and look forward to serving you again in the future!"
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Fredy Lopez

April 25, 2025

5  out of  5
rating by Fredy Lopez
"Excelente Servicio de parte de la Sra Johanna"
We responded:
" ¡Gracias por tus comentarios! Nos alegra saber que recibiste un excelente servicio de Johanna. Agradecemos tu apoyo y esperamos poder ayudarte de nuevo."
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Mateo Mesa Medina

April 23, 2025

5  out of  5
rating by Mateo Mesa Medina
"Las coberturas y los precios son buenos !!!!"
We responded:
"¡Gracias por sus excelentes comentarios! Me alegra mucho saber que pudimos ofrecerles buenas opciones de cobertura y precios. Nos esforzamos por ofrecer excelentes soluciones de seguro de auto para nuestros amigos del norte de Carolina del Sur. Si necesitan algo más, ¡contáctenos!"
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Tasha Frye

April 2, 2025

5  out of  5
rating by Tasha Frye
"Johanna was great help.. fast and easy.. got insured in minutes.. definitely a great asset to State Farm!"
We responded:
"Thanks for the fantastic review, Tasha! I'm thrilled to hear that Johanna made the process fast and easy for you. She truly is a great asset to our State Farm team! If you need anything else or have any questions about your insurance, feel free to reach out. We’re here to help!"
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J Campbell

March 24, 2025

5  out of  5
rating by J Campbell
"Excellent service. Very helpful. Great Agent."
We responded:
"Thanks so much for the kind words! I am so glad to hear you received excellent service and found us helpful. We’re here to make your insurance experience as smooth as possible. If you need anything else, just let us know!"
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Jorge Alvarez

March 22, 2025

5  out of  5
rating by Jorge Alvarez
"Llame para solicitar una cotización sobre el seguro de mi carro, me atendió Johana de la mejor manera, atendió todas mis inquietudes y me asesoró para obtener los mejores beneficios, en definitiva cambiaré el seguro de mi carro con ellos en cuanto se venza mi actual, súper recomendados. No duden en contactar a Johana"
We responded:
" ¡Gracias por sus excelentes comentarios! Nos alegra saber que Johana le brindó un excelente servicio y resolvió todas sus inquietudes. Agradecemos su recomendación y esperamos darle la bienvenida. Si tiene alguna pregunta o necesita ayuda, no dude en contactarnos."
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Charlamy Case

March 21, 2025

5  out of  5
rating by Charlamy Case
"Hello, I'm Charlamy Case. I've been with State Farm Insurance since I think 1992. Was George Beam and he retired and that lead to some new offices opening. I am apart of the one downtown Duncan SC with Ariel McLanahan. The first time I went by was after Helen hit our upstate. Everyone was so kind and helpful. I met with Ariel this past Wed afternoon to go over my policy. Insurance has gone up every where, we don't like it but it's a must to protect ourselves. Ariel noticed I have been paying for a service that should have been removed almost 5 years ago when I bought my truck. The extra was on my mustang for car rental!! Which I no longer needed. If you live in the Duncan area and are in need of insurance please go by and check them out. Thank Ariel for your help and knowledge."
We responded:
"Hi Charlamy! Thank you so much for your kind words and for being a loyal State Farm customer since 1992! It was a pleasure meeting with you and going over your policy. I’m glad I could help get your policies up to date. I truly appreciate your recommendation, and I’m here for you whenever you need assistance!"
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Todd Fowler

March 13, 2025

5  out of  5
rating by Todd Fowler
"Very helpful staff."
We responded:
"Thank you for your kind words! I'm glad to hear that you found the staff at my agency in Duncan to be very helpful. We strive to provide exceptional customer service, and I'm grateful for the opportunity to work with you directly. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. I’m always here to help!"