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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tony Webster

March 20, 2026

5  out of  5
rating by Tony Webster
"Great personal service"
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Tommy Marotta

March 18, 2026

5  out of  5
rating by Tommy Marotta
"I was very happy with the service I received.. everyone was very nice and polite to me"
We responded:
"Thank you, Tommy! We're glad to hear that you were happy with the service you received. Please don't hesitate to reach out if you need anything."
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katelynn hall

March 17, 2026

5  out of  5
rating by katelynn hall
"Kinzie is amazing and her customer service is great !"
We responded:
"Thank you so much for your kind words, Katelyn! I’m thrilled to hear that Kinzie provided you with great customer service. She always does a great job taking care of customers. If you ever need assistance with your insurance, please don’t hesitate to reach out!"
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Diane Fisher

March 11, 2026

5  out of  5
rating by Diane Fisher
"Lovely lady helped me today. Very nice atmosphere!! When I walked in the door the first time I felt right home. It was like talking to old friends. Ariel listened to me and offered some great advice and helped me with a lot of different issues. I felt like I would be taken care of professionally and emotionally. Thomas was thoughtful enough to call to see if there was anything I might need or any more questions I wanted answered. I would recommend State Farm to everyone!"
We responded:
"Diane, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future! - Ariel McLanahan - State Farm Insurance Agent, Duncan, SC"
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Dushon Parker

March 6, 2026

5  out of  5
rating by Dushon Parker
"I needed copies of my insurance cards and Ema was really helpful sending them to my email as well as my home. I received the email while still on the phone with her. Thanks Ema"
We responded:
"Thank you for sharing your experience, Dushon! I’m so glad to hear that Ema was able to assist you promptly. I’m truly grateful to have her on my team. Her dedication to providing excellent service makes a real difference for our clients in Duncan, South Carolina. If you ever need anything else, please don’t hesitate to reach out!"
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Isabella MacLean

February 18, 2026

5  out of  5
rating by Isabella MacLean
"Highly recommend! Everything was handled efficiently and with great care. You won’t be disappointed."
We responded:
"Thank you for your high recommendation! I’m glad to hear that everything was handled efficiently and with great care. Providing reliable insurance services to customers in Duncan, South Carolina is my priority. If you ever need assistance, I’m here to help!"
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Landon Hollar

February 18, 2026

5  out of  5
rating by Landon Hollar
"A fantastic experience overall. The staff was knowledgeable and took the time to answer all my questions."
We responded:
"Thank you for sharing your experience! I’m proud that our knowledgeable team took the time to answer all your questions and provide the support you needed. Helping customers with their insurance needs in South Carolina is something I’m passionate about. Please feel free to contact us anytime for car insurance or any other coverage assistance!"
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MaKayla Borntreger

February 18, 2026

5  out of  5
rating by MaKayla Borntreger
"Customer service was exceptional! Fast, reliable, and incredibly helpful. Couldn’t ask for more."
We responded:
"Thank you so much for your kind words! I’m delighted to hear that our customer service was exceptional and that you found our team fast, reliable, and helpful. Providing outstanding insurance support to clients in South Carolina is something I truly care about. If you ever need assistance with car insurance or any other coverage, don’t hesitate to reach out!"
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Arianna

February 18, 2026

5  out of  5
rating by Arianna
"Very impressed with the quality and professionalism. They made the entire process smooth and stress-free."
We responded:
"Thank you for the great review, Arianna! I'm glad we were able to make your experience here easy. "
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Zeal Dismukes

February 18, 2026

5  out of  5
rating by Zeal Dismukes
"Great atmosphere, excellent service, and amazing attention to detail. Everything exceeded my expectations."
We responded:
"Thank you for the feedback, Zeal! I’m love to hear that the atmosphere, service, and attention to detail exceeded your expectations. Delivering top-notch insurance solutions is something I take great pride in. Please don’t hesitate to reach out anytime for assistance with car insurance or other coverage needs!"
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Paris Prok

February 18, 2026

5  out of  5
rating by Paris Prok
"Top-notch service from start to finish. You can tell they truly care about their customers. I’ll definitely be coming back!"
We responded:
"Thank you for the great review, Paris! It means a lot to see that our customer care does not go unnoticed. "
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ethan andrews

February 18, 2026

5  out of  5
rating by ethan andrews
"I have came into the office a few times now, super sweet staff and Sadie is a sweetheart."
We responded:
"Thank you for the review, Ethan! Sadie says you are welcome back in anytime. "
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Amiah Means

February 18, 2026

5  out of  5
rating by Amiah Means
"I had an absolutely wonderful experience here! From the moment I walked in, the team was welcoming, professional, and genuinely committed to providing excellent service. Everything was handled efficiently, and the attention to detail really stood out."
We responded:
"Thank you for your wonderful review! I’m so glad our team made you feel welcomed and supported from the moment you walked in. Providing professional and attentive insurance service to our customers in the Upstate is very important to us. If you ever need help with car insurance or any other coverage, we’re here to assist you!"
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Isabella K

February 17, 2026

5  out of  5
rating by Isabella K
"super nice staff!!"
We responded:
"Thank you for the great review, Isabella! "
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Emanuela Prok

February 17, 2026

5  out of  5
rating by Emanuela Prok
"Awesome services and super sweet people!"
We responded:
"Thank you for the great review, Emanuela! Call or stop by if you need anything. "
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emanuela prok

February 17, 2026

5  out of  5
rating by emanuela prok
"Super sweet puppy and love what this Agency brings to our community."
We responded:
"Thank you for the great review, Emanuela! Call or stop by if you need anything. "
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Paul Smith

January 30, 2026

5  out of  5
rating by Paul Smith
"Friendly, competent service with great rates!"
We responded:
"Thank you for the great review, Paul! I'm so glad we were able to provide good customer service plus get you a good price. Let us know if you need anything at all! "
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Jon Kitts

January 30, 2026

5  out of  5
rating by Jon Kitts
"Emma was great, efficient and kind."
We responded:
"Thank you for the great review, Jon! Ema does wonderful and we're thankful to have her on the team here. "
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Eva Hurley

January 29, 2026

5  out of  5
rating by Eva Hurley
"Ariel and her team are an asset to the Duncan community. Her dedication to serving her customers is inspiring. She is very knowledgeable and a great resource to her customers and colleagues!"
We responded:
"Thank you for the great review, Eva! Your kind words mean a lot. "
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Larramie Pearson

January 28, 2026

1  out of  5
rating by Larramie Pearson
"Recently was in there to get information on my auto quote reception lady she was awesome then I found out she was let go because she actually took the time to answer all of my questions and made me feel very comfortable. I won't be doing business there at that location take me to a different State farm agent because that's just not professional people shouldnt assume anything. To the reception lady I hope you know that you're better than that and I wish you nothing but the best!"
We responded:
"Hi Larramie. Thank you for taking the time to share your feedback. While I can't discuss private employment matters publicly, I respect your loyalty to your friends and acquaintances. All personnel matters within my agency are handled with the highest level of professionalism. This office will always prioritize the needs of our customers and prospective clients, as their satisfaction remains our top priority. If you truly have a need for assistance with a quote or have further questions, don't hesitate to contact me directly. Me and my licensed team are always here to help."
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Luiz Pinheiro Neto

January 21, 2026

5  out of  5
rating by Luiz Pinheiro Neto
"Very patient, transparent and helpful."
We responded:
"Thank you for the review, Luiz! We appreciate your business. Let us know if you have any questions or concerns. We're always here to help."
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Toby Tabor

January 20, 2026

5  out of  5
rating by Toby Tabor
"Nice kind people and good insurance"
We responded:
"Thank you for the review, Toby! We appreciate your business. Let us know if you have any questions or concerns. We're always here to help."
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Winter Troxel

January 9, 2026

5  out of  5
rating by Winter Troxel
"Answered every question and I was able to get the coverage I needed. I like working with an actual agent- makes me feel warm and fuzzy."
We responded:
"Thank you for the review, Winter! We appreciate your business. Let us know if you need anything at all."
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Suean Popoff

December 26, 2025

5  out of  5
rating by Suean Popoff
"Ariel is the best! I wouldn’t have an other agent! She has been incredible to us!"
We responded:
"Thank you so much for your kind words! I’m so happy to hear that I’ve been able to provide you with exceptional service. I really appreciate your trust in me. Don't hesitate to call if you need anything at all! "
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Steven Lor

December 19, 2025

5  out of  5
rating by Steven Lor
"Ariel was very nice and helpful"
We responded:
"Thank you for your kind feedback! I’m glad I could help. Please don’t hesitate to reach out if you ever need anything—I’m always here to assist you!"