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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Johnny Scott

April 23, 2026

5  out of  5
rating by Johnny Scott
"A Low price Mean A lot When Everything is So High Thank you Once Again Jls"
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KIMBERLY HENSON

April 23, 2026

5  out of  5
rating by KIMBERLY HENSON
"Very helpful and prompt."
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azul darnell

April 23, 2026

5  out of  5
rating by azul darnell
"Ive been with statefarm for almost a year, just navigating thru the brink of being an adult on my own, and the agents here are phenomenal, theyre kind and understanding, and consistently reach out to you to update you or congratulate you. frequent discounts, lots of ways to save money here. love yall!"
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Debra Lorion

April 22, 2026

5  out of  5
rating by Debra Lorion
"My husband and I are new to Duncan and switched from the wonderful Union office. The Duncan office did a wonderful job in helping us get established. It was an easy transition with their help."
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Allison Ballenger

April 22, 2026

5  out of  5
rating by Allison Ballenger
"Great experience. Answered all questions."
We responded:
"Thank you so much for the great review Allison! I'm so glad my team was able to help with all your questions. We're always here to help! "
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Lyn George

April 22, 2026

5  out of  5
rating by Lyn George
"helpful, quick response and extremely helpful."
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Elisabeth Fowler

April 21, 2026

5  out of  5
rating by Elisabeth Fowler
"Absolutely love this team! Sweetest girls and always help to answer any questions I may have. Glad I picked them for my insurance."
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Tommy Marotta

April 21, 2026

5  out of  5
rating by Tommy Marotta
"I was very happy with the service I received.. everyone was very nice and polite to me"
We responded:
"Thank you, Tommy! We're glad to hear that you were happy with the service you received. Please don't hesitate to reach out if you need anything."
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Joyce Tuck

April 20, 2026

5  out of  5
rating by Joyce Tuck
"Ariel and Cierra were very helpful.I am so glad i changed to State Farm."
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Doris White

April 20, 2026

5  out of  5
rating by Doris White
"The ladies at State farm Ariel as well as Sierra or amazing, they have great customer service and I would recommend friends as well as family to their facility. Ariel as well as Sierra made me feel like I'm part of their family."
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Tony Webster

April 17, 2026

5  out of  5
rating by Tony Webster
"Great personal service"
We responded:
"Thank you so much, Tony! I really appreciate your kind words. I’m glad you felt well taken care of, and I’m grateful for the opportunity to provide you with personal service. Please don’t hesitate to reach out if I can help with anything in the future."
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Brenda Motley

April 16, 2026

4  out of  5
rating by Brenda Motley
"My experience has been very positive with Ariel. She is attentive, follows up and answers all my questions. I have no regrets thus far."
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Jessel Maldonado

April 16, 2026

5  out of  5
rating by Jessel Maldonado
"Very trustworthy agent. They provide personalized service and quick responsiveness. Her team is very knowledgeable, professional, and they go above and beyond to secure your trust, and make sure that you're getting the best coverage for all your insurance needs."
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Ronald Berry

April 10, 2026

5  out of  5
rating by Ronald Berry
"I'm very satisfied with my state farm family the ladies there are nice and always get the job done."
We responded:
"Ronald, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Roger Green

April 10, 2026

4  out of  5
rating by Roger Green
"Kayla has been very helpful to me and her communication skill was great and I appreciate talking to her thanks for having her on your team"
We responded:
"Roger, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Kayla cares a lot about our customers."
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EShelHVAC Shelton

April 1, 2026

5  out of  5
rating by EShelHVAC Shelton
"Wonderful visit ,I feel like I am in good hands with Ariel. And her team. Thanks Eddie Shelton"
We responded:
"Thank you for the five-stars, Eddie! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Zachery Mueller

March 31, 2026

5  out of  5
rating by Zachery Mueller
"So far so good my rates came down about 35% over my initial rate after 6 months and when I need them they are there to answer my questions either by phone or text. Feels a lot better than the last 2 agencies I was with."
We responded:
"Thank you so much, Zachary! I really appreciate your feedback. I’m glad your rates have improved and that I’ve been able to be available when you’ve had questions. It means a lot to know you’ve felt more supported here than with your previous agencies, and I truly appreciate the opportunity to work with you. Please feel free to reach out anytime I can help."
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Bill

March 30, 2026

5  out of  5
rating by Bill
"They are great to deal with."
We responded:
"Thank you so much, Bill! I really appreciate your kind words. It means a lot to know you’ve had a great experience working with us, and I’m always here if there’s ever anything you need."
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Jr Burns

March 27, 2026

5  out of  5
rating by Jr Burns
"Ariel was great to work with, I spoke to her about adding another motorcycle to my policy and was added and had ins proof within 30 minutes"
We responded:
"Thank you so much for your kind review! I’m so glad I could help you get your new motorcycle added quickly and make sure you had proof of insurance right away. I truly appreciate the opportunity to work with you and am always here if you need anything else."
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katelynn hall

March 17, 2026

5  out of  5
rating by katelynn hall
"Kinzie is amazing and her customer service is great !"
We responded:
"Thank you so much for your kind words, Katelyn! I’m thrilled to hear that Kinzie provided you with great customer service. She always does a great job taking care of customers. If you ever need assistance with your insurance, please don’t hesitate to reach out!"
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Diane Fisher

March 11, 2026

5  out of  5
rating by Diane Fisher
"Lovely lady helped me today. Very nice atmosphere!! When I walked in the door the first time I felt right home. It was like talking to old friends. Ariel listened to me and offered some great advice and helped me with a lot of different issues. I felt like I would be taken care of professionally and emotionally. Thomas was thoughtful enough to call to see if there was anything I might need or any more questions I wanted answered. I would recommend State Farm to everyone!"
We responded:
"Diane, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future! - Ariel McLanahan - State Farm Insurance Agent, Duncan, SC"
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Dushon Parker

March 6, 2026

5  out of  5
rating by Dushon Parker
"I needed copies of my insurance cards and Ema was really helpful sending them to my email as well as my home. I received the email while still on the phone with her. Thanks Ema"
We responded:
"Thank you for sharing your experience, Dushon! I’m so glad to hear that Ema was able to assist you promptly. I’m truly grateful to have her on my team. Her dedication to providing excellent service makes a real difference for our clients in Duncan, South Carolina. If you ever need anything else, please don’t hesitate to reach out!"
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Isabella MacLean

February 18, 2026

5  out of  5
rating by Isabella MacLean
"Highly recommend! Everything was handled efficiently and with great care. You won’t be disappointed."
We responded:
"Thank you for your high recommendation! I’m glad to hear that everything was handled efficiently and with great care. Providing reliable insurance services to customers in Duncan, South Carolina is my priority. If you ever need assistance, I’m here to help!"
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Landon Hollar

February 18, 2026

5  out of  5
rating by Landon Hollar
"A fantastic experience overall. The staff was knowledgeable and took the time to answer all my questions."
We responded:
"Thank you for sharing your experience! I’m proud that our knowledgeable team took the time to answer all your questions and provide the support you needed. Helping customers with their insurance needs in South Carolina is something I’m passionate about. Please feel free to contact us anytime for car insurance or any other coverage assistance!"
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MaKayla Borntreger

February 18, 2026

5  out of  5
rating by MaKayla Borntreger
"Customer service was exceptional! Fast, reliable, and incredibly helpful. Couldn’t ask for more."
We responded:
"Thank you so much for your kind words! I’m delighted to hear that our customer service was exceptional and that you found our team fast, reliable, and helpful. Providing outstanding insurance support to clients in South Carolina is something I truly care about. If you ever need assistance with car insurance or any other coverage, don’t hesitate to reach out!"